Dutchies to be – Learn Dutch with Kim ("Learn Dutch with Kim," "we," "us," or "our"), established in Den Haag, Netherlands, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://learndutchwithkim.com/ (the "Site") or use our services (collectively, the "Service"). It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

If you do not agree with this Privacy Policy, please do not use our Service.

1. Data Controller

The data controller responsible for your personal data is:

Dutchies to be – Learn Dutch with Kim
Postbus 84193
2508 AD Den Haag, Netherlands
VAT: NL002050411B42
Email: dutchiestobe@learndutchwithkim.com

2. Information We Collect

A. Information You Provide

  • Full name
  • Email address
  • Billing and payment details
  • Phone number (if provided)
  • Any other information you voluntarily provide (e.g., through contact forms or course registrations)

B. Information Collected Automatically

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and duration of visit
  • Cookies and similar tracking technologies (see Section 6)

C. Special Categories of Data

We do not intentionally collect sensitive personal data (e.g., relating to health, religion, or political opinions). Please do not submit such data through our Service.

3. Legal Bases for Processing

We process your personal data on the following legal bases under the GDPR:

  • Contract performance: To provide you with the services you requested.
  • Legal obligations: To comply with applicable laws, such as tax and accounting requirements.
  • Legitimate interests: To improve our Service, prevent fraud, and maintain security.
  • Consent: When you subscribe to newsletters or accept non-essential cookies.

4. How We Use Your Data

We may use your information to:

  • Provide and manage the Service
  • Process payments and issue invoices
  • Respond to inquiries and support requests
  • Send administrative and marketing communications (where consented)
  • Analyze website performance and improve user experience
  • Fulfill legal obligations

5. Sharing of Data

We do not sell your personal data. We may share your data with:

  • Service providers: For payment processing, IT hosting, analytics, and email communications.
  • Legal authorities: When required by law or to protect our legal rights.
  • Business transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

All third parties we share data with are bound by contractual obligations to protect your data in compliance with GDPR.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze traffic and usage patterns
  • Personalize content and marketing (with consent)

You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

7. International Data Transfers

Your personal data may be transferred outside the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., up to 7 years for accounting records in the Netherlands).

9. Data Security

We implement technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time (without affecting prior lawful processing)
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, please contact us at dutchiestobe@learndutchwithkim.com.

11. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email (if applicable) or by a notice on our Site. Continued use of the Service after updates indicates acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Dutchies to be – Learn Dutch with Kim
Postbus 84193, 2508 AD Den Haag, Netherlands
Email: dutchiestobe@learndutchwithkim.com

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